Here's how we collect personal information in providing our Services.
Personal information we receive from you
| Data Category | Examples |
|---|---|
| Contact Details | First and last name and email address. |
| Employment Information | Your role and your organization's name. |
| User Content | Content you may create or share with us during our relationship, including posts on our social media pages and comment sections. |
| Preferences | Language, interests, and other feedback or preferences that you might express during your use of our Services. |
| Marketing Data | Choices regarding our newsletters, surveys, and other marketing displayed or provided to you, and preferred methods of receiving such promotional communication. |
| Relationship Information | Details of your communications with us and details of your claims, complaints, and queries in general. |
Personal information collected automatically
| Data Category | Examples |
|---|---|
| Online Activity Data | Webpages you viewed, how long you spent on a page, navigation paths between pages, information about your activity on a page, access times and duration of access, and whether you have opened our marketing emails or clicked links within them. |
| Device Information | Your device's operating system type and version, manufacturer and model, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information. |
Automatic data collection tools
Pieces of information stored directly on your device that allow us to collect browser type, time spent on the Services, pages visited, and language preferences. We do not currently respond to browser do-not-track signals. Learn more about cookies.
These technologies provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Also known as web beacons and clear GIFs, pixel tags may be used to track user actions, measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates.
We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services. Learn about Google's practices or opt out via the Google Analytics browser add-on.
Other sources
Information we collect from social media sites may include profile pictures, social media account ID, and other public social media profile information.
We may collect information from publicly available databases, marketing partners, third-party providers, and data brokers.
We need to collect personal information to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services.
| Purpose | Examples |
|---|---|
| Administering the Services | To provide the Services to you, including verifying your information, responding to your inquiries, fulfilling your requests, and sending you administrative information. |
| Operations & General Business | To conduct operations such as troubleshooting, diagnostic testing, performance analyses, testing of new features, system maintenance, technical support, and hosting data. |
| Marketing | To send you our newsletters, publications, invitations, and updates that we think may be of interest to you. |
| Relationship Building | To respond to any posts on our social media pages and to conduct other user relationship building activities. |
| Personalizing Our Services | To personalize our interactions with you. |
| Improving Our Services | To conduct data analysis, monitor and analyze use of our Services, develop new features, identify usage trends, and determine the effectiveness of our promotional campaigns. |
| Aggregation & Anonymization | We may anonymize and aggregate personal information and use and share such data for our own business purposes. |
| Security & Fraud Prevention | To conduct audits, verify that our internal processes function as intended, and monitor for and prevent fraud. |
| Legal & Compliance | To fulfill our legal and compliance-related obligations, comply with applicable laws, respond to legal processes, and enforce our terms and conditions. |
We use service providers that provide hosting, information technology, customer support, email and communications delivery, and analytics services.
We use accountants, actuaries, auditors, experts, consultants, lawyers, banks, and financial institutions to support our business.
If required by law or legal process, we may disclose personal information to law enforcement, public, regulatory, and government authorities, courts, or other entities that obtain valid subpoenas.
We may share your personal information with our business and marketing partners to allow them to provide you with certain services, advertisements, or promotions.
We may disclose or transfer your personal information to third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock.
When you interact with us, you may choose to share information and content on our social media pages and other online services.
We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.
You have choices regarding marketing-related communications. If you no longer want to receive marketing-related communications from us on a going-forward basis, you may opt-out by following the unsubscribe instructions in any such message.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.
We retain personal information as long as reasonably necessary to achieve the purposes disclosed in this Privacy Policy. The criteria determining retention periods are based on legal obligations and information sensitivity, security, technical functionality, and experience improvement considerations.
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. This includes any third party operating any website or service to which our Services link. The inclusion of a link on our Services does not imply endorsement of the linked site or service by us.
We are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft or any other app developer, social media platform provider, operating system provider, wireless service provider, or device manufacturer.
The "Last Updated" legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.